Simply follow these steps:
- Drop the faulty Apple laptop or desktop machine in to us at our shop in Portsmouth, or post it to us providing us with your address and telephone number. We will book the job in and provide you with a job reference number, and at this point will provide you with an estimate of the cost of parts. Remember labour is fixed at £49.95 regardless of how long the job takes.
- We will examine the unit and advise you if any other parts need replacing or if the price of parts is different to our initial estimate. At this point you can tell us whether to proceed or not. If you decide not to then there is just a £10 diagnostic charge to pay. If we cant repair it then there is no charge.
- We will repair the unit and contact you to either arrange collection or if you wish, we will send back via our secure courier. If you want it to be couriered back there is a charge of £12 for shipping costs.